Refund Policy
This overview explains how to ask Wistify to review a subscription charge or refund request.
This page is an orientation, not a substitute for the binding policy that applies to your account or purchase. Ask Wistify for the current policy before relying on it.
Subscription purchases
Wistify plans are digital subscriptions rather than physical goods. Refund eligibility can depend on the plan, billing period, purchase circumstances, service usage, and applicable law.
Requesting a review
Email hello@wistify.app with the account email, plan, transaction date, and reason for your request. Do not send card numbers or other payment credentials.
Wistify will review the request against the current policy and the circumstances of the purchase. A request does not guarantee approval.
Cancellations and access
Cancelling a subscription and requesting a refund are separate actions. Ask Wistify to confirm the effective cancellation date, continued access, and any amount eligible for refund before relying on an outcome.
Billing questions
If a charge looks unfamiliar or incorrect, contact hello@wistify.app promptly so the team can review it with the payment record.